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SEVEN KEY Principles

People Security

People security comprises two fundamental concepts: (1) supervision that minimizes the opportunity for negative behavior and maximizes the opportunity for staff presence; and (2) "meaningful interaction" that elevates behavior modification from a compliance-only to a treatment-oriented philosophy.

Program Security

Program security also has two key components: (1) development of schedules ensuring a high degree of constructive activity; and (2) a clearly defined structure and set of expectations for client involvement in daily routines and activities.

Accountability/Responsibility/High Expectations

Staff personally address all noteworthy behaviors and attitudes and impose appropriate positive or negative consequences without being abusive. Through this, clients learn new habits and skills promoting responsible thinking and behavior.

Role Modeling

We must not only set the standards for behavior, but also model the behaviors we teach. For many clients who have lived without positive, consistent role models, it is essential that staff act in a manner above reproach and effectively model the values they teach.

Teamwork/Communication

A supportive relationship made of teamwork and communication between staff and clients is essential in creating a safe environment in which change and growth can occur. Client participation in the treatment process enhances their commitment to treatment and motivates them to achieve lasting changes.

Dignity and Respect

Clients respond best when they are treated fairly and with respect and are more likely to respond positively to staff who care enough to hold them accountable for their actions. Staff who take the time to teach clients, listen to their concerns, and help them help themselves greatly enhance an environment in which meaningful change can occur.

Cleanliness/Environment of Care

The physical environment of any treatment program directly impacts the quality of care. Cleanliness and maintenance of the building and grounds are as important as clinical activities. By setting high expectations in these areas, staff teach responsibility and respect for property and the environment, which are life skills that will carry back to their communities. Lastly, for both staff and the clients, it is important to create an environment conducive to treatment and aesthetically pleasing to clients, family, staff, and the broader community.